ya777's Privacy Policy
This page outlines our full commitment and detailed guidelines on how we collect, use, and protect your personal information.
1 Introduction & Scope
ya777 (referred to hereinafter as "we", "our", or "the platform") operates a safe and reliable online entertainment service for users in Bangladesh. This Privacy Policy ("Policy") applies to our website ya777.bar and describes how we collect, store, process, and protect your personal information.
By using our website, creating an account, or using our services, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.
This Policy is a supplement to ya777's Terms & Conditions and Responsible Gaming policy. Please read all three documents for a complete understanding.
We are committed to making the protection of your personal information our top priority. We collect only the information needed to provide you with the best service, and we always handle that information with care.
2 Information We Collect
ya777 collects various types of information in order to provide its services. We collect only what is necessary for our legitimate business purposes.
A. Personal Identity Information
During account registration and identity verification, we may collect the following information:
- Full name
- Date of birth (for age verification — users 21+ only)
- National ID or passport number (for identity verification)
- Email address
- Mobile number
B. Financial Information
To process transactions, we collect:
- bKash, Nagad, Rocket, or Upay mobile number
- Bank account details (for bank transfers)
- Transaction history and amounts
Important: We never store full bank card numbers, CVV codes, or PIN codes. All financial information is handled in encrypted form.
C. Technical Information
When you use our platform, the following is collected automatically:
- IP address and device information
- Browser type and version
- Operating system
- Page visit time and duration
- Referral URL
D. Communication Information
When you contact us for support via our 24/7 live chat or email, we store a record of that conversation. This helps us improve service quality and resolve any disputes.
3 Purpose of Data Use
ya777 uses the information collected only for the following legitimate purposes:
Service Delivery & Operation
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Providing bonuses and promotional offers
- Ensuring the technical functionality of the platform
Security & Compliance
- Detecting and preventing fraudulent activity
- Ensuring account security
- Age verification (for users 21 years of age or older only)
- Adhering to responsible gaming guidelines
Service Improvement
- Analyzing and improving user experience
- Monitoring platform performance
- Developing new features and services
Communication
- Sending important account-related notifications
- Providing customer support
- Sending promotional information based on your consent
We do not sell your information. Selling or leasing your personal information to third parties for any commercial purpose is against ya777's policy.
4 Data Storage & Security
ya777 adopts industry-standard security measures to protect your information. Our security infrastructure consists of the following layers:
Technical Security
- SSL Encryption: Our entire website is protected by 256-bit SSL/TLS encryption, which prevents any third party from reading your data during transmission.
- Data Encryption: Stored sensitive information is saved in the database in encrypted form.
- Firewall Protection: Multi-layered firewalls prevent unauthorized access.
- Secure Payment Gateway: All financial transactions are processed through secure and verified payment channels.
Data Retention Period
We retain your information only for as long as necessary:
- Information for active accounts is retained for as long as the account remains active.
- Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, and maintain financial records.
- Technical logs and analytics data are generally retained for a short period.
Access Control
Your information is accessible only to staff or systems that require it. Strict role-based access controls ensure that unauthorized individuals cannot access your information.
5 Sharing Information with Third Parties
ya777 shares information with third parties under a strict policy. We never sell your information or share it with any third party for marketing purposes.
Service Providers
We may share limited information with trusted service providers in the following categories:
- Payment Processors: Only the necessary information is shared to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
- Identity Verification Services: For verifying identity to prevent fraud.
- Technology Providers: Technical services required for platform operation.
- Game Providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, and Microgaming may have access to certain platform data.
All such third parties are contractually obligated to keep your information confidential and use it only for specified purposes.
Legal Obligations
In the following circumstances, we may be required to disclose information to legal authorities:
- In accordance with a valid court order or summons
- To comply with anti-money laundering laws
- To assist in the investigation of fraud or other criminal activity
- In an emergency to protect the safety of a person or property
Before disclosing any information, we always verify the legal requirement and disclose as little information as possible.
6 Cookies & Tracking
ya777 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser or on your device.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They include maintaining your login session, verifying security, and saving basic settings. These cookies cannot be disabled.
Analytics Cookies
We use cookies to analyze user behavior in order to improve our services. This data is aggregated and is generally not personally identifiable.
Cookie Controls
You can control non-essential cookies through your browser settings. However, disabling cookies may limit certain features of the platform. Most modern browsers offer detailed options for managing cookies.
7 Your Rights
As a user of ya777, you have certain important rights over your own personal information. We respect these rights and are committed to fulfilling your requests within a reasonable timeframe.
Right to Access Information
You can find out at any time what information we hold about you. This information can be requested by logging into your account or by contacting our support team.
Right to Correct Information
If there are any errors or inaccuracies in your personal information, you can request that they be corrected. Maintaining accurate information is in our mutual interest.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain certain information due to legal obligations, ongoing financial transactions, or the need to resolve disputes.
Right to Object to Processing
You have the right to object to your information being used for marketing purposes. All promotional communications will include an unsubscribe option.
Right to Data Portability
You may request a copy of the information we hold about you in a structured, commonly used format.
To exercise these rights, contact our support team via 24/7 live chat or email. We will review your request within a reasonable timeframe.
8 Protection of Minors
ya777 is a platform exclusively for adults. Our services are for users aged 21 or older only.
We do not intentionally collect personal information from anyone under the age of 21. An age verification process is carried out at the time of account registration.
If we learn that information belonging to a minor has entered our system, that account will be closed immediately and the associated information will be deleted.
If parents believe their child has created an account on our platform, please contact our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming page.
9 Policy Changes
ya777 may update this privacy policy from time to time. Changes may occur due to:
- The addition of new services or features
- To keep in line with legal or regulatory changes
- To adopt industry best practices
- To provide clarification based on user feedback
For significant changes, we will notify you via your registered email address or through a notification on the platform. Continued use of the platform after changes have been made will be considered as your acceptance of the updated policy.
We advise you to review this page periodically so that you are always informed about our latest policy. The date of the most recent update will be noted at the top of this policy.
10 Contact
If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to get in touch with us. ya777's privacy and data protection team is ready to assist you with any matter.
Contact Us
Our support team is available 7 days a week, 24 hours a day — in both Bengali and English.
24/7 Live Chat: Available directly on the platform
Email: [email protected]
Your privacy is extremely important to us. ya777 always values your trust and we are firmly committed to protecting your personal information. To learn about our complete legal framework, please also read the Terms & Conditions and About Us pages.